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Today’s Surprise From History - 🖇️ is itself a surprise from history.

Meta❗️

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Today’s Surprise From History - 🖇️ The Dems and Thugs agreed on something. Once.

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TL;DR

Context as a product feature that SaaS vendors can package and sell is wrong thinking. It’s actually the foundational infrastructure layer that makes any system intelligently operational. Context is the operational intelligence that knows who, where, what, and how people interact across and with organisations and each other. In short - it is the essential layer that transforms disconnected capabilities into coherent, situationally-aware engagement.


Scott Brinker writes: 🔗 The SaaS Moats Are Crumbling, but the Opportunity Is Bigger - and I agree - but not for the reasons he lays out.

I mean he even highlights things I talk about, like

Context.

Not just in passing either, the article’s subtitle is

Context-as-a-Service (CaaS)

I’ll just let that sit while you think about that for a moment - and return later.

Business are apparently moving on from being

systems of record

… with much more ‘relevant’ thinking …

systems of truth or single source of truth.

Cough - the ‘single source of truth’? New? A branding upgrade? We used to talk about the 🔗 single source of truth when I was part of Oracle - and 🖇️ as I pointed out recently - in my early days at Oracle - I had email - and could not use it to communicate with anybody outside of Oracle that I worked with … so we know that was a looooong time ago.

And systems of truth? Whose truth?

If my cell company believes that my primary email is mickeymouse@philpin.com - because when they asked me for my primary email I gave them mickeymouse@philpin.com - that may well be their ‘truth’ - but it is certainly not mine.

But back to ‘context’ …

Context is different. Context is personal and situational. It’s knowing not just what the data says, but what it means for this marketer making this decision, or for this customer in this moment.

So why is it a new service? Spoiler Alert. It isn’t - unless you are going to add it to a list such as this;

  • Buzzword-as-a-Service (BaaS) - The self-aware parody of vendor speak.
  • Synergy-as-a-Service (SaaS) - Corporate nonsense on demand.
  • Disruption-as-a-Service (DaaS) - Generates any pitch deck you will ever need.
  • Oxygen-as-a-Service (OaaS) - Because anything that can be ‘monetised’ - will be ‘monetised’.
  • Innovation-as-a-Service (IaaS) - Outsourcing the very thing you can’t outsource - but now you can.

Context is where domain expertise meets operational reality.

… amongst many other things.

Truth implies something universal and static — the same for everyone, in every situation.

It does. That’s why even 15 years ago - my mantra was

and as for ‘context’ being new thinking?

Another one from the archives

Today’s Surprise From History - 🖇️ We are unfinished products up until the end.

.. on reflection - I am not sure I agree. The implication being that at the end we are suddenly ‘complete'❓ On the other hand - as far as the body is concerned - finished is definitely the conclusion.

🖇️🔎 Other Surprises

🔗 Anthropic Just Sent Shockwaves Through the Entire Stock Market by Releasing a New AI Tool

🖇️ Me - just yesterday

Engagement platforms amplify whatever thinking you’ve put into them. If the thinking is clear and explicit, they amplify coherence. If it’s fuzzy and fragmented, they amplify fragmentation - but at scale. Everyone having AI tools doesn’t create coherence. It accelerates fragmentation.

Be careful out there. It’s not easy.

Today’s Surprise From History - 🖇️ Road Trip

.. and it was a good - if short one - across the high desert - North of Palm Desert - other side of Joshua Tree - and beyond.

🖇️🔎 Other Surprises

🔗 Robin Sloan - Pace layers

As you climb the pace layers, your sources of infor­ma­tion get fewer and far­ther between.

The Full Quote

As you climb the pace layers, your sources of information get fewer and farther between. Everyone has something to say about nature. But to remain relevant in the higher and more turbulent layers you must update rapidly, and be correct more often than not. Few people are worth listening to about commerce or fashion. Most people’s ideas are simply out of date. At a certain point you reach the edge of what is known or talked about at all, and there are only a few people left. I will find you there, among the researchers, the reporters, the shamans and the spies.

💬 ‘Deepfates’

I was referencing 🖇️🔎Pace Layers a few times through 2024 - and it very much ties to some of my recent thinking. More to come as I fold it all together.

Today’s Surprise From History - 🖇️ 10 years ago I was trying to celebrate independent thinking.

Still trying ☹️

🖇️🔎 Other Surprises

Today’s Surprise From History - 🖇️ 6 years ago it looks like I discovered my test blog.

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Today’s Surprise From History - 🖇️ And Bibi’s been wagging it ever since

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