đ€ PeopleFirst
My three words for 2021 …
- Transform
- Transition
- Transcend
What are your three words?
Thining aloud and sharing in parralel - thankyou for the inspiraiton Jeff O
#peoplefirst #humanity #humanityfirst
The damage has been proven, so why are we still on Facebook?
Now thereâs a question.
Where Do You Work
A response to a recent newsletter. Specifically one where I explored Work Location. (You might want to click in and have a read to get the context.)
Sometimes people have a lot to say, but they donât join into the dialogue - nor even make comments. I get it. I really do. Another post from an anonymous reader, this time answering something I wrote in a newsletter and again - reproduced with permission from the original writer.
Now, this is a subject that really gets to me!!
I have long argued that the biggest conflict in the world today is that between global and tribal politics. I have met anthropologists who maintain that the human-animal is basically tribal - pre-programmed by history, if not genetics, 'to want to belong'. They argue that this is at the root of all sorts of things we see today - including racism/xenophobia at the most serious level and, more prosaically, things like fashion fads, football fans, pop group mania, etc., at the daily level. However, there is, in my eyes at least, clear evidence of emerging subsets of humans who want to throw all that away in favour of seeing the world, and our species, holistically.
One rather crude indicator of this - a frequent topic in my Operations and Supply Chain Management consultancy and teaching - is the tension between global companies (not of all which are the spawn of the devil, planet-destroying, secret cabal members, but simply businesses whose raw materials, skill-base and customers cannot be defined by random, historical, âlines on the ground") and national Governments, most obviously over issues like differing tax regimes (and where itâs paid) and customs (import/export) processes.
Extend this to the individual with the option of working at very long distance from 'the office', and we see similar issues. Some 6 years ago, I did a piece of work for a Greek client, itself funded by the EU, whose direct customers were mainly from the new Eastern EU member states. HMRC was out of the traps like a top greyhound: within days I was in receipt of paperwork explaining what I needed to do to make sure that my work was taxed (and subject to National Insurance) 'here in the UK' (despite me NOT actually being in the UK), rather than in Greece. I presume the argument would be that we are a UK-registered company, I am a UK citizen and the education/experience that enabled me to win the contract were gained in the UK, some of it at University, at the taxpayer's expense. Thatâs fair enough. However, many of the people who would say âquite right tooâ are EXACTLY the same people who complain when a US company, say, elects not to be taxed in the UK on earnings made here. Yet, those companies are employing UK people, who pay (quiet a lot) of tax, when you take NI, VAT, duty etc., into account as well as direct PAYE, they are renting or buying UK property, and paying local tax on it, they are consuming UK products and services that create more jobs and tax, etc. If they moved all their operations out of the UK, would we win or lose? Itâs not such an easy calculation as the 'red top fury' suggests.
So, back to your individual, living where (s)he wants to live but working for a company 'back home', or, in the extreme, in the economy that places the highest monetary value on her/his skills. Would (s)he pay tax in the country of residence, the country of origin, the country employment, or several of these? Would the value of the residence (shopping local tax, etc.) be offset against the value of direct employment taxation in deciding policy?
Or is this another nail in the coffin of nationalistic division?
Thinking Allowed
This is a People First post that was originally on the People First domain. It has been moved here as part of my domain consolidation program. Itâs a steady and slow WIP as I check each entry, so do please bear with me.- More about People First
- Other People First Posts
(not just from the âother domainâ ⊠all of them.)
Message From A đ” Musician
As a reader of this blog and newsletter or as a listener of my podcast - you know that I am a keen supporter of the broad category of ‘creative professional’ - and specifically ‘musician’. What follows are not my words, but those of a musician that wrote to me recently. Reproduced with their permission and names and venues changed/anonymized to ‘protect the vulnerable’.
I just got my first real paying gig since March 17 for Saturday December 26th. Meanwhile, due to an uptick in local COVID cases the county has announced that restaurants are to remain open, but no one allowed at the bar for the next 2 weeks.
By my calculation from today (Dec. 10), that takes us to December 25th. So, December 26th we will be back to normal?
After 9 months of âCOVID communications with the owners of a local âhostelryâ - and having played there every Friday for over fourteen years, I have now experienced a full u-turn, so instead of returning to my Friday Afternoon slot - which they said âwould be there for me whenever I was ready to returnâ, they have instead told me I will be âon callâ, if they need a last minute substitute as âtheir schedule is booked fullâ.
I told them actually no âŠ. no I wonât.
Beyond that, they are no longer paying what they used to - and that was never a lot to begin with!
The business (music AND the hostelry) has never been stacked with integrity, but this has to be a new low. Maybe to match the pay rates of the stand-ins?
Meanwhile on the other side of town, my Tuesday night gig (again over 14 years) has been taken over by a guy playing bass with a karaoke backing machine ⊠in return for âa burger and a beerâ !!
The musician said âhe did not want to steal my nightâ ⊠funny - because he did. He could have said no. I guess the burger temptation was too great.
He was offered the gig by the owner because his belief was that I wouldnât work for free. (Correct!).
I grew up in a Union town. I remember what those kinds of people were called.
I get it. I really do. I know the venues are struggling with finance like us all - musicians included - but if they canât afford musicians - why bring them on at all?
If your business model is to offer live music - shouldnât you pay for it?
And sure - I can hear the gallery calling down - youâll make it up in tips.
With luck - but in reality - no.
So take a share of the profits of extra beer sold âŠ. yeah - good luck with that! When THEY are doing well, YOU are on a fixed (low) fee - “make it up in tips”. But now they are down ⊠well, you know how it goes.
As you know Iâve made my living as a full time musician and creative all of my life, so sad to reflect on COVID lessons;
loyalty - out of the window promises - not worth the paper they are written on dogs - they will eat dogs Donât get me wrong, the competition is just getting ramped up. The number of musicians - in this area seems to be growing by the day - and I am pretty sure that the number of hostelries are reducing. (One of the biggest just 10 miles away has announced that it is closing for GOOD. )
Not sure how this is going to play out - but I stand with my belief that a business should only offer what it can afford - and the race to the bottom of price is not a race I am going to join in.
When I order Lobster, I donât expect to eat it and then renegotiate the price - but that seems to be the life of the live performer.
Still - one door closes, another opens - I wonder what happens when two doors close!
Thinking Allowed
This is a People First post that was originally on the People First domain. It has been moved here as part of my domain consolidation program. Itâs a steady and slow WIP as I check each entry, so do please bear with me.- More about People First
- Other People First Posts
(not just from the âother domainâ ⊠all of them.)
I have been asked a number of times as to what - exactly - is People First. Last week my occasional co host turned the tables on me and asked me the same question.
And I answered him!
After last week’s newsletter, received a nice email that contained the following quote. Seemed appropriate.
âIf you donât think you can & believe you are not good enough, you are absolutely correct!â
Tom Conway (via Randall Rospond)
Very early days … BUT … if you are interested in joining the People First Network …. we are here :
https://my.peoplefirst.network/share/hSmPm7enh-CQp6gt
No Facebook, no Twitter, no algorithms …. just people.
Business Bifurcation

Another Gaping Void nails it. Full piece here, though they donât use the phrase 'business bifurcation'.
For a long time, it has been clear that business is bifurcating. The two models are either;
- the 'pile-em-high-and-sell-em-cheap' model to borrow from Tesco's Jack Cohen's business strategy
- the 'totally-high-end-special-and-niche' model - think $20 dollar pints of beer, $300 bottles of wine, handcrafted artisan wafers ...
Gaping Void's piece brings you right up to date with stories form Saville Row - a set of businesses you might expect to fail in thelight of (say) Brookes Brothers collapse. But no - business bifurcation.
To be fair - those high-end examples aren't the only way to be in that niche space. Business that scale and deliver low price, do so at the cost of service, value, the personal touch, sometimes quality ...
If you are a small business - donât wonder how to compete with Amazon ... work out how to differentiate from Amazon. What worked 20, 30 years ago - still works. It's just that the 'what' is different.
And the first 'what' is 'what business are you in'. It might not be what you think. The business you are in is your 'core'. Everything else is context. (To borrow from my 'old' friend Geoffrey Moore.)
Don't Fear The Future Of Work
The Massachusetts Institute of Technology is the source of this piece on The Future of Work. I donât disagree with the headline, but the article itself falls short of providing solace. In fact it falls short of being an article - but that's another story.
An altogether disappointing piece that ends ...
âI really come away from this concerned about the direction [of work], but optimistic about our ability to change it."
David Autor, Co-chair, MIT Task Force on the Work of the Future and MIT Professor of Economics
On what grounds? Their was nothing of substance in the piece. Just opinion.
Philosophy Week

Part 2 of my conversation with Cristina DiGiacomo, M.S. goes live at 5 am Pacific Standard Time on Monday 23rd. You are going to love it. Hell, we loved it so much that when we finished - we just kept going - you'll see what I mean.
Part One - if you want to catch up first.
And it's not as if there is a theme going here BUT - later on in the week, part 1 of my conversation with Tim Walters Ph.D., goes live.
It must be philosophy in the workplace week!
War - What Is It Good For?
Absolutely Nothing! Say it again.
Simon Sinek talking about what game theory teaches us about war.
Thinking Allowed
This is a People First post that was originally on the People First domain. It has been moved here as part of my domain consolidation program. Itâs a steady and slow WIP as I check each entry, so do please bear with me.- More about People First
- Other People First Posts
(not just from the âother domainâ ⊠all of them.)
American Business
It's an old one that I rediscovered in the archives. Time to publish.
It just seemed right, timely and very 'People Firsty'.
Managing Complex Change
đ§ Brought to my attention by Stuart Robbins, who went on to write ....
It is known as the Knoster Model for Complex Behavioral Change (circa 2000). For those who would like to know more, search for Timothy Knoster. In sum, Knoster identifies the 5 key elements needed for any Change Management initiative to be successful, and the relative symptoms caused if/when one element is missing.
Stuart Robbins
Interesting. I went of looking further and found an even better image (see below) that adds context to the steps and happy smiling emojis that reflect the expected feelings! :-)
The keen observers amongst you will also spot a different order and an extra step - but the principle holds. (The principle being - as Stuart said in his original message to me ... (I paraphrase) ... how much information can be packed into a single image (doffing hat to E. Tufte.)
John Philpin

Coops Europe and Fair Trade team up to promote people-centred businesses.
(Via 'Friend of People First' - Jeff Mowatt)
I love how co-ops seem to be making a big comeback.