The Future of Personalization
Don’t get too excited - it’s a McKinsey paper.
The future of personalization - and how to get ready for it.
- Physical spaces will be ‘digitized’
- Empathy will scale
- Brands will use ecosystems to personalize journeys end-to-end
... wait - what?
"Empathy will scale."
You can't make this stuff up. Talk about buzzword compliance!
Then - when I was looking for a suitable image to use for this post ... I came across this doozy from Sitecorp.
Decentralized identity startup Spruce wants to help users control their sign-in data.
Chang sees “sign-in with Ethereum” and Kepler as the two main products Spruce plans to develop using the new funding, he said. “Sign-in with Ethereum,” in particular, is likely to be a catalyst for Spruce’s growth, he added.
Music to my ears …
If You Don't Add Value - Why Are You There?

It is telling that someone like Doug Rushkoff can write these words;
Only individuals who create value for the company are awarded new stock proportionate to their contributions.
💬 Douglas Rushkoff
... without questioning the principle.
The corollary is of course that there are people that work inside a company that don't add value, which for yours truly is of course like a 'red rag to a bull' - because as the title of this post suggests, if you are employed by a company and not adding value to that company - then why are you there?
Stakeholder capitalism (apparently) 'solves' the problem.
‘Stakeholder capitalism’ is the buzzword du jour for business practices that strive to achieve more than profits and a high stock price.
💬 McKinsey
If you want to read more - you can:
Putting stakeholder capitalism into practice.
To be fair, the idea of 'Stakeholder Capitalism' has been around for several decades, although who actually coined the term is up for debate, with names including Klaus Schwab (Founder and Executive Chairman of the World Economic Forum), Peter Drucker and Tom Peters.
Still wondering? This is not a bad primer.
So yes - it is not a new idea - it's just that as the world's conversation is moving into fairness and equality, as we see a (kind of) resurgence of Unions and as 'capitalists' are pushed into the corner of 'defending their position' ... the term is emerging and arguably being positioned as the logical next step for a 'sustainable economy'.
I wrote about this over three years ago when I shared a Ted Talk from Nick Hanauer. Today, that video has had over 5 million views. At the point of 'first discovery', I had not heard of Nick - but as I pointed out, the principles of what he was talking about are engrained in People First thinking.
Today, you can hear the same language when people talk about DAOs in the world of 'Web3' and quite a few other places.
But then many steps before 'Stakeholder Capitalism', there was something called 'The Cooperative Movement' which got its start in 1844 in Rochdale a small town in Lancashire, England.
So far, I have not read anything that clearly articulates the distinction between Stakeholder Capitalism and Cooperatives and which and why each might be better or worse than the other. Sometimes I wonder if 'cooperative' is too 'radical' in this world - so we keep inventing new words to describe the same thing.
I have always liked the New Values/Old Values - New Power/Old Power model originally developed by Jeremy Heimans and Henry Timms nearly ten years ago.
So, picking on a random target company like Uber, which despite hanging its hat on 'the sharing economy' is actually 💯 an 'old thinking' capitalist company.

Now consider a company called ATX Coop Taxi - a cooperative taxi service based in Austin that has been around for over 5 years. NO - they aren't as well known - but their service is a 'cooperative'.
The question is why hasn’t it taken off?
That is for another time.
Any recommendations on the best approach/plugins to enabling web mentions on my WordPress site?
I know I still need to clean up the CSS and how it is working on my micro blog site - but also want it to run over on my People First site - so I can cross comment in both worlds.
The Seven Laws of Identity … it’s not that the laws have been updated … just the post.
🎶 Maroon 5 - one of those bands I ‘don’t like’ but then hear one of their songs and say
‘Wait - THAT’S Maroon 5? I like THEM!’
11th in the series of #MBMay
Photo: Universal Music
Caveat: NONE of the photos in this series are mine, but when I know who to credit, I do.
Question for all you Austin residents … is ATX Coop Taxi still a force to be reckoned with?
Are they a good service? Do you use them? Any and all comments are welcome.
RIP iPod Touch.
I don’t know why it wasn’t simply a mini iPad Mini … if you get my drift.
Absolutely 💯
And the last words of the email that did not come from Apple reads …
“and we hope you like it as much as we do.”
Now where have I heard that line before?
None of the members of 🎶 ‘The Flowerpot Men’ were called Bill - or Ben. Though I bet they had a ‘little weed’.
10th in the series of #MBMay
Photo: Cover for single.
Photo: BBC Archive
Caveat: NONE of the photos in this series are mine, but when I know who to credit, I do.
Yes. Yes. Apparently, we DO need yet another Web Site Builder.
I don’t disagree with Dana’s conclusions … but I’m not holding my breath. We have been here before and still nothing changed.
Bloom is not what Machine Gun Kelly’s album ‘Bloom’ did outside of the US Market.
9th in the series of #MBMay
Photo: Cover for Machine Gun Kelly’s album 🎶 Bloom.
Caveat: NONE of the photos in this series are mine, but when I know who to credit, I do.
“You don’t get me, I’m part of the union”
8th in the series of #MBMay
Photo: Cover for The Strawbs 🎶 Part of the Union.
Caveat: NONE of the photos in this series are mine, but when I know who to credit, I do.
If you don’t know that Kevin Godley was a founder member then his promo quote isn’t quite as funny.
”Digital transformation is the process of using digital technologies to create new — or modify existing — business processes, culture, and customer experiences to meet changing business and market requirements.”
💬 Marc Benioff
7 Essential Ingredients of a Metaverse
Finally, somebody (OK a16z - I wish it was someone else, sorry) distinguishes between THE Metaverse and A Virtual World.
Can someone call Zuck and let him know if ‘Virtual.io’ is available - there might need to be another name change.