”What happens to CX when the center of gravity leaves the familiar trappings of CRM and takes up residence in the land of communication and service?”
Liz Miller, Constellation
Not generally a fan of Constellation - but this one I liked.
”What happens to CX when the center of gravity leaves the familiar trappings of CRM and takes up residence in the land of communication and service?”
Liz Miller, Constellation
Not generally a fan of Constellation - but this one I liked.