5/5 How Do You Stand Up And Be Counted?
And regardless of who is responsible … how do you make them listen?
The part not recounted here is the build up of passengers behind us who had also had their bags pulled… some were clearly going to miss their flights. (We had a significant buffer, for no particular reason, but at least that bit worked out.
Any and all of us had significant reason for complaint .. but we don’t .. you know … because … we all had places to go.
But after all is said and done, who do you complain to? Who needs to be told that the system is broken, not standard, not working … who even cares?
Kafka rules.