“We quit taking credit cards because of the fees.”
“Couldn’t you have passed the fees back to customers that wanted to use credit?”
“That would have been too complicated.”
“And now you are closing down because there aren’t enough customers?”
“Yes.”
Make your product easier to buy than your competition, or you will find your customers buying from them, not you.
Mark Cuban
Thinking Allowed
This is a People First post that was originally on the People First domain. It has been moved here as part of my domain consolidation program. It’s a steady and slow WIP as I check each entry, so do please bear with me.- More about People First
- Other People First Posts
(not just from the ‘other domain’ … all of them.)