The store is cavernous … letters A to H or so - rows 1 to 40 or so … you need a single item, you stop a passing staff member and ask ‘where do I find’ … ?

There’s a pause, a thought, no attempt to pull out the hand held device … ‘that would be ‘F12 … left hand side from here.

🤯🤯🤯

This is not a singular experience …