💬 Quotes
Why Large Organizations Often Fail To ‘Innovate’, Where ‘Tiny Companies’ Succeed.
Context
Over on LinkedIN, a friend of mine shared a post by Phil Morle 🔗 on whether institutions / corporates can be founders. I wrote a long reply which caused LinkedIN to barf and reject my reply, which in turn caused me to publish two separate pieces; 🖇️ Don’t Trust The Silos. and 🖇️ Friends Don’t Let Friends Use Silos To Publish Their Thinking., neither of which are pertinent to understanding the flow of this ‘reply’, but I wanted to highlight why this isn’t a reply on the post.
In Summary
I asked ChatGPT to summarize the post. 🖇️ In 200 characters AND 200 words … not by usual gorgeous style 🤣 - but not wrong.
My Reply
The piece was good and I wanted to add my two cents, since on initial read I found it confusing. My interpretation of the core premise is to better understand some of the reasons behind why large organizations often fail to ‘innovate’, where ‘tiny companies’ succeed.
The confusion I had started in the title of the piece, ‘Can Institutions Be Founders’ … which extended into the piece itself.
Confused because IMHO, founders are people and whether an organization is big or small, new or old, innovative or staid … they are not people, though they are made up of people … and processes, strategies, plans …
… yes … AND … the organization doesn’t allow the founder to behave like one.
PayPal, to randomly choose an innovative start up, was an organization with a large number of subsequently famous founders that went on to start many other successful innovative companies that changed the landscape of business. The founders were/are people. It is people that are the innovators. The startups, the organizations are the vehicles that enable that change.
One of the great unspoken truths of the start up world is that despite our worship of the individual, we ignore that they don’t do it by themselves. They have an idea and build a company made up of many people to realize their vision. The team all contribute to the organizations success. Don’t look to me to document the traits of a great ‘founder’, plenty of places to check that list, just to say that an organization can allow those traits to soar and create … or they can kill it.
Jobs, Gates, Ellison … insert your ‘hero of choice’ … are great at what they do/did because of their original vision, their leadership, their focus, their tenacity, their communications, their sales ability and so much more … but none of them succeeded without their team to realize their ambition.
In other words .. it is the Organisation that delivers the vision.
So the real question is why does it more often than not, take an organization called a startup to deliver those transformative innovations rather than an existing organization? (Yes - there are exceptions.) Remember Gates and Ellison seperately out innovated IBM, Jobs, Xerox, FinTech startups are leaving Banks and Financial Institutions in the dust, Bezos destroyed the bookstores … it’s an epidemic .. but we associate the founders name with the innovation and success .. and forget that without the team of people they assembled they could never execute.
With that caveat out of the way, arguably Ellison could have joined IBM and … with an instant team, and finance ‘ready to go’ would likely have failed. Bezos could have joined Barnes and Noble … and failed, the Collison brothers could have joined Citi .. and failed, Jobs … you get the picture.
They would have failed, not because they didn’t have what it takes, because clearly they do, but rather because because the organization would have clipped their wings.
Why?
The topic has been very well studied and reported on in a book called 🔗 Zone To Win by 🔗 Geoffrey Moore possibly more famous for 🔗 Crossing The Chasm
In the pages of ‘Zone To Win’ you will find a pretty solid analysis of why established organizations fail to innovate. Turns out the first job is to identify what kind of innovation we are talking about …

… and build from there.
(Interesting to note that when we talk about ‘innovation’ our minds automatically jumps to what Geoff describes as ‘disruptive innovation’ on the left in the diagram, but there are also ‘sustaining innovations’, which tend to operate inside those large organizations.)
Meanwhile, the founders build their organizations in their own image, make their own rules, and relentlessly drive their vision over years … sometimes to the frustration of people inside this companies who have their own ideas as to what could happen. For example both Marc Benioff and Tom Siebel are Oracle alumni that had the vision of ‘software for sales’ respectively (not respectfully) creating Salesforce and Siebel. A vision that at the time was not shared by Larry, so they left. Subsequently LJE became a believer having been an early investor in Salesforce, launching NetSuite and eventually buying Siebel.
In the end, I don’t believe that Phil and I are that far apart in thinking. His summary of the seven people traits are not wrong … but hand in hand with that goes the need for the organization to not just support the fledgling initiative but to actively defend it from the cuckoos who inhabit the rest of the organization.
.. and a framework to unpack the challenge and work out what an organization can do about it.
If there is interest I can expand a lot further, but for now, if you have got this far, THANKYOU. What do you think?
Please throw in your two cents below and let’s see if together we can make a buck.
Things on the internet can be forever, but you can’t assume someone else will keep them going, especially when it’s stuff like video, which costs real money to host. If you love something, try to get a local copy and store it on a hard drive you control.
💬 Matt Birchler
That Old Argument That AI Won't Replace ‘Whole’ People
I agree with Matt on this one - and then go on to explain why I disagree. Trust me … it will make sense.
[🔗 Birchtree](birchtree.me/blog/chat got-still-hasnt-taken-all-those-jobs/)
I continue to think that these generative tools are good for augmenting certain workflows, but replacing whole people is going to be very unusual. We’ll see, though.
💬 Matt Birchler
I would agree - but that isn’t what is going to happen.
If you have thirty people in a department’ and AI makes you 10% ‘more efficient’ - a company now only needs 27 people.
Repeat.
Across all departments, Across all companies. Across all industries.
Of course some departments are going to be more affected than others. For example If you are working on a help desk where your job is to answer questions in a call center … well - firstly, that 10% estimate is going to be a lot higher. So - what do you think is going to happen?
This is actually the first time that tropical storm watches have been issued on the West Coast of the United States," said Elizabeth Adams, a meteorologist for the National Weather Service in San Diego. Typically, when a tropical storm makes its way to the southwestern U.S., it has severely dissipated, weakening to a depression or storm remnants, she said.
But not this time.
Hang onto your hats. In all senses of the expression.
It’s a start …
Vivek Ramaswamy. The millionaire entrepreneur may have “no previous political experience to his name” and “virtually zero name recognition,” but Ramaswamy does have “the number one factor in winning over the pundits and viewers.” And that, he writes, is “an unnatural dose of confidence.”
💬 Mark McKinnon
Aaah yes - exactly what we need - someone who knows nothing - but is ‘supremely’ ‘confident’ that he can ‘fix it’.
From one of my sources for balanced, considered reason.
As I try to cover the news tonight, I am struck by how completely the Republican Party, which began in the 1850s as a noble endeavor to keep the United States government intact and to rebuild it to work for ordinary people, has devolved into a group of chaos agents feeding voters a fantasy world.
🔗 Nick Cave - The Red Hand Files - Issue #248
In the story of the creation, God makes the world, and everything in it, in six days. On the seventh day he rests. The day of rest is significant because it suggests that the creation required a certain effort on God’s part, that some form of artistic struggle had taken place. This struggle is the validating impulse that gives God’s world its intrinsic meaning. The world becomes more than just an object full of other objects, rather it is imbued with the vital spirit, the pneuma, of its creator.
💬 Nick Cave
“A Conservative Government is an organised hypocrisy.”
💬 Benjamin Disraeli
““It is, except that now we have a disorganised one.”
💬 John Naughton
Bonus on the click through. Posters!
How many priorities do you have in your business and life right now?
If you’re struggling to gain traction, perhaps its your lack of focus that’s causing your lack of growth.
💬 Shawn Blanc
He might just be right when it comes to me.
“if you aren’t living on the edge you are taking up too much space”
💬 Who Knows
Much as I like the quote, as far as I can tell, there is not a single attributable source.
I definitely do not live on the edge - in any shape nor form. But, I do try to ‘live small’ and not take up too much space.
Recently been thinking that despite best efforts, it seems I am still taking up too much.
Or is my thinking muddied by others living too large and encroaching on my little corner?
And finally I get it. All this planning, all this assessing of sequences and balancing of resources, it all does exactly what outlines do. It lets you feel busy while you put off the actual writing.
💬 William Gallagher
and
I hadn’t thought of it like that, but the instant it was said to me, I couldn’t disagree. I just didn’t do it.
“I’m afraid I’ll be eating my breakfast one morning and choke and I don’t want to die alone.”
The Antidote To Worldcoin

and then there is this ….

… she’s talking about Sam Altman
🔗 You can read the whole piece by Molly here, which includes substantial thinking on the challenges of decentralized identity.
The cryptocurrency industry is rife with projects that embrace the idea of “progressive decentralization”: beginning out as a highly centralized project run by a small group, but promising to eventually turn over control of the project to a DAO. Few ever follow through,10 but it is a convenient way to stave off criticism.
💬 Molly White
In my same ‘reading session’ this piece from my friend Alan Mayo : The Reasonable Future: Identity 2.5 appeared. He concludes;
Some of the world is hell-bent on achieving Identity 3 Decentralization and, ironically, this is not going to happen anytime soon. With our current proven technologies we have all the building blocks to build sophisticated Identity solutions that provide a good customer experience and good security. That is where we should be spending our time, rather than dreaming of an impossible future.
💬 Alan Mayo
The Antidote?
Stop listening to people who are playing both sides of the ‘Business Equation’ - even better … stop acting on their recommendations. Altman isn’t the only one.
This is a 🧶 People First post - to see others in the series, click here.
🔗 Is Rock Dead? (and Other Questions from Readers)
An interesting read from Ted Gioia … but later on in the piece he talks about archives, a topic I have been mulling recently.
“I’ve never been indicted and I am not a lawyer, but if you are deleting evidence, it is because you know you are committing a crime and anybody who supports this, anybody who defends this, is complicit in endangering America.”
💬 Rep. Will Hurd (R-Texas), a 2024 presidential candidate
We all do what we can.
🔗 Dwayne Johnson donates ‘historic’ amount of money to US actors’ strike foundation.
🔗 AOC joins Hollywood picket line in New York: ‘Solidarity is stronger than greed’
Whilst they do what they can …
It’s incredibly damaging for everybody in terms of the big epics
💬 Mark Borkowski
.. because of course, Mark is a PR Agent and I presume his business is suffering, read more in this piece;
🔗 ‘You need the glamour of a big opening’: US actors’ strike starts to bite on red carpet.
