I agree with Matt on this one - and then go on to explain why I disagree. Trust me … it will make sense.
[🔗 Birchtree](https://birchtree.me/blog/chat got-still-hasnt-taken-all-those-jobs/)
I continue to think that these generative tools are good for augmenting certain workflows, but replacing whole people is going to be very unusual. We’ll see, though.
💬 Matt Birchler
I would agree - but that isn’t what is going to happen.
If you have thirty people in a department’ and AI makes you 10% ‘more efficient’ - a company now only needs 27 people.
Across all departments, Across all companies. Across all industries.
Of course some departments are going to be more affected than others. For example If you are working on a help desk where your job is to answer questions in a call center … well - firstly, that 10% estimate is going to be a lot higher. So - what do you think is going to happen?