Why Large Organizations Often Fail To ‘Innovate’, Where ‘Tiny Companies’ Succeed.

Context

Over on LinkedIN, a friend of mine shared a post by Phil Morle 🔗 on whether institutions / corporates can be founders. I wrote a long reply which caused LinkedIN to barf and reject my reply, which in turn caused me to publish two separate pieces; 🖇️ Don’t Trust The Silos. and 🖇️ Friends Don’t Let Friends Use Silos To Publish Their Thinking., neither of which are pertinent to understanding the flow of this ‘reply’, but I wanted to highlight why this isn’t a reply on the post.

In Summary

I asked ChatGPT to summarize the post. 🖇️ In 200 characters AND 200 words … not by usual gorgeous style 🤣 - but not wrong.

My Reply

The piece was good and I wanted to add my two cents, since on initial read I found it confusing. My interpretation of the core premise is to better understand some of the reasons behind why large organizations often fail to ‘innovate’, where ‘tiny companies’ succeed.

The confusion I had started in the title of the piece, ‘Can Institutions Be Founders’ … which extended into the piece itself.

Confused because IMHO, founders are people and whether an organization is big or small, new or old, innovative or staid … they are not people, though they are made up of people … and processes, strategies, plans …

IMG 1500

… yes … AND … the organization doesn’t allow the founder to behave like one.

PayPal, to randomly choose an innovative start up, was an organization with a large number of subsequently famous founders that went on to start many other successful innovative companies that changed the landscape of business. The founders were/are people. It is people that are the innovators. The startups, the organizations are the vehicles that enable that change.

One of the great unspoken truths of the start up world is that despite our worship of the individual, we ignore that they don’t do it by themselves. They have an idea and build a company made up of many people to realize their vision. The team all contribute to the organizations success. Don’t look to me to document the traits of a great ‘founder’, plenty of places to check that list, just to say that an organization can allow those traits to soar and create … or they can kill it.

Jobs, Gates, Ellison … insert your ‘hero of choice’ … are great at what they do/did because of their original vision, their leadership, their focus, their tenacity, their communications, their sales ability and so much more … but none of them succeeded without their team to realize their ambition.

In other words .. it is the Organisation that delivers the vision.

So the real question is why does it more often than not, take an organization called a startup to deliver those transformative innovations rather than an existing organization? (Yes - there are exceptions.) Remember Gates and Ellison seperately out innovated IBM, Jobs, Xerox, FinTech startups are leaving Banks and Financial Institutions in the dust, Bezos destroyed the bookstores … it’s an epidemic .. but we associate the founders name with the innovation and success .. and forget that without the team of people they assembled they could never execute.

With that caveat out of the way, arguably Ellison could have joined IBM and … with an instant team, and finance ‘ready to go’ would likely have failed. Bezos could have joined Barnes and Noble … and failed, the Collison brothers could have joined Citi .. and failed, Jobs … you get the picture.

They would have failed, not because they didn’t have what it takes, because clearly they do, but rather because because the organization would have clipped their wings.

Why?

The topic has been very well studied and reported on in a book called 🔗 Zone To Win by 🔗 Geoffrey Moore possibly more famous for 🔗 Crossing The Chasm

In the pages of ‘Zone To Win’ you will find a pretty solid analysis of why established organizations fail to innovate. Turns out the first job is to identify what kind of innovation we are talking about …

https://cdn.uploads.micro.blog/2529/2023/7e71161870.jpg

… and build from there.

(Interesting to note that when we talk about ‘innovation’ our minds automatically jumps to what Geoff describes as ‘disruptive innovation’ on the left in the diagram, but there are also ‘sustaining innovations’, which tend to operate inside those large organizations.)


Meanwhile, the founders build their organizations in their own image, make their own rules, and relentlessly drive their vision over years … sometimes to the frustration of people inside this companies who have their own ideas as to what could happen. For example both Marc Benioff and Tom Siebel are Oracle alumni that had the vision of ‘software for sales’ respectively (not respectfully) creating Salesforce and Siebel. A vision that at the time was not shared by Larry, so they left. Subsequently LJE became a believer having been an early investor in Salesforce, launching NetSuite and eventually buying Siebel.

In the end, I don’t believe that Phil and I are that far apart in thinking. His summary of the seven people traits are not wrong … but hand in hand with that goes the need for the organization to not just support the fledgling initiative but to actively defend it from the cuckoos who inhabit the rest of the organization.

.. and a framework to unpack the challenge and work out what an organization can do about it.

If there is interest I can expand a lot further, but for now, if you have got this far, THANKYOU. What do you think?

Please throw in your two cents below and let’s see if together we can make a buck.


📸 The Nixon Tardis and My First Indian Food In Three Years

I was very happy to be going out to eat my first Indian in over 3 years (long story). In fact I was so happy that I took pictures. I took a few actually - but sharing this one in particular because of the Tardis and Dalek.

My First Indian In Three Years - Right Beside The Tardis

It seemed odd at the time, but I didn’t investigate it until just now - turns out it is famous!

🔗 The Nixon Tardis

Who knew?



If you do one thing today 🔗📼 Watch This … it is only 10 minutes. If you aren’t inspired to keep going after one - then stop.


Things on the internet can be forever, but you can’t assume someone else will keep them going, especially when it’s stuff like video, which costs real money to host. If you love something, try to get a local copy and store it on a hard drive you control.

💬 Matt Birchler

🔗 Read It All


That Old Argument That AI Won't Replace ‘Whole’ People

I agree with Matt on this one - and then go on to explain why I disagree. Trust me … it will make sense.

[🔗 Birchtree](birchtree.me/blog/chat got-still-hasnt-taken-all-those-jobs/)

I continue to think that these generative tools are good for augmenting certain workflows, but replacing whole people is going to be very unusual. We’ll see, though.

💬 Matt Birchler

I would agree - but that isn’t what is going to happen.

If you have thirty people in a department’ and AI makes you 10% ‘more efficient’ - a company now only needs 27 people.

Repeat.

Across all departments, Across all companies. Across all industries.

Of course some departments are going to be more affected than others. For example If you are working on a help desk where your job is to answer questions in a call center … well - firstly, that 10% estimate is going to be a lot higher. So - what do you think is going to happen?



If you are keeping up, you will know that I use 🔗 to highlight links to other places on the web. This morning I am introducing 🖇️ to highlight links to this blog. Like here. - there will need to be a limited amount of revisiting older posts to ‘make it so’. But the ‘rule’ is already in place.


🔗 🎙️ Coming to a channel near you

Not Just The Majors …

https://cdn.uploads.micro.blog/2529/2023/cleanshot-2023-08-29-at-15.53.462x.png

But Also The Minors …

https://cdn.uploads.micro.blog/2529/2023/cleanshot-2023-08-29-at-15.54.152x.png


I killed Wordpress on 🔗 Philpin.com this morning - and now hand crafting my own HTML and CSS. Don’t get too excited - my work is not rocket science.


🔗 Silicon Valley elites revealed as buyers of $800m of land to build utopian city. … because of course they are.

The project was spearheaded by Jan Sramek, a 36-year-old former trader for the investment banking firm Goldman Sachs, and is backed by prominent Silicon Valley investors including Michael Moritz, a venture capitalist; Reid Hoffman, the co-founder of Linkedin; Laurene Powell Jobs, the founder of the philanthropic group Emerson Collective and wife of Steve Jobs; Marc Andreessen, an investor and software developer; Patrick and John Collison, the sibling co-founders of the payment processor Stripe; and the entrepreneurs Daniel Gross and Nat Friedman, the Times reported.

Not clear how very much each put into the pot - but to remind - Andreesen is very big into land and property development. (🔗 Me back in August last year referencing his stake in ‘WeWork redux) - and who his wife’s dad was.

Surprised not to see Thiel there.

Surprised to see Lauren there.


🔗 🎙️ More Musk Manure … interview with Ronan Farrow after his New Yorker piece.



🔗 I do like what Montaigne does - but I have no idea how I might really use it.


Not read much about Burning Man this year - except how it is no longer ‘hot’ (culturally speaking) - but in case you want to ‘sing along’ - 🔗 🎵 there’s a web site for that.


🔗 Japanese Nail Houses.

Spectacular idea of how just one person can stand up and be counted.



Apple Pay can’t beat Visa and can’t touch PayPal for popularity

I expected more from William Gallagher. And myself for that matter.

Please Read Comments Before Spending Time Reading This.

I could have deleted it - but leaving it as a reminder to be more careful.

Read More →


🔗 I am exploring this more (Medium - sorry)

pUNk doesn’t ask for permission or seek forgiveness.

pUNk is and does. It is who we are in our being and our thinking and our action.

Yes — pUNk is notoriously brash but we need brashness now more than ever. We need the crazies, the ones who are positively disrupting, the thoughtful ones who are not hidebound by tradition or phased by the unknowns.

More to come as I bottom out where this is headed - but is one of three separate groups of people that have passed through the ‘Philpin Philters’ this week.


🔗 Kremlin denies Putin ordered plane crash to kill Yevgeny Prigozhin

… well they are hardly going to put their hands up and say “it was us” are they?